As Cash App does not provide any kind of guarantee for a refund if you don’t receive what you pay for. It’s best to send money over Cash App once you meet the buyer in person and receive the services whatever has been promised to deliver you. Don’t send cash or refer to someone you don’t know personally who is promising to deliver you any services at a later date. Yes, in most cases Cash App will refund money to fraud victims. Scammed users should log in to their Cash App accounts, locate the fraudulent transaction and notify the platform by filing a dispute.

As it is one of the most popular mobile payment apps in the US, Cash App also offers basic fraud protection services within the app. These services include;

• Canceling pending transactions,
• Requesting a refund from the receiver in transactions, and
• Ultimately disputing the transactions if the receiver of the money won’t provide a refund to the sender.

All these features are available inside the app.

How Do You Get a Refund on Completed Transactions?

There are mainly two ways available to the user to get their transaction back in their account. These are

• Request for a refund from the receiver, and
• Dispute the transaction as a disputed transaction inside the Cash App.

Request a Refund on Cash App

Following the steps to do so;

• First, log in to your Cash App account.
• Tap on the clock icon in the top right-hand corner of the screen to view recent transactions history.
• Locate the particular transaction in question.
• Tap on the required transaction.
• Then, tap on the “Refund” option.
• Finally, Tap on “OK.”

There are 10 days’ time for this request if not any progress is made by the merchant to receive the payment back then the user may move to make this transaction a fraud transaction.

How do You can Report a Scam to Cash App and Dispute the Transaction?

Disputing a transaction is another way to force a merchant to return the money the user has paid if they can’t able prove that they’ve provided the product or service expected to be delivered to the user. Users can only file disputes through the app after they have attempted to contact the merchant for delivery of their services. Requested a refund through Cash App and failed to get a resolution within 10 days. If that’s the case, the following are the further steps to report the scam and dispute the particular transaction:

• First, log in to Cash App.
• Tap on the clock icon in the top right-hand corner to view the recent activity of your account.
• Search the fraudulent transaction and tap over it.
• Tap on the icon of three small dots.
• Further tap on the “Need Help & Cash App Support” option there.
• Finally, tap on “Dispute Transaction.”
• Fill out all the required fields asked there; answer all questions accurately to complete the dispute request.

Once you’ve filed the dispute for the required transactions, the Cash App team will investigate the claim of the user. In most cases, the team sends the claim to the Visa network for further investigation of the transfer amount. Visa contacts the merchant (receiver of the payment) on the other side of the transaction to request evidence of the promised product or services and whether the actual product or service was delivered or not.

After a thorough investigation, Visa will ultimately determine whether the transaction was legitimate for products or services. If Visa finds any fault that the user didn’t receive the promised product or services, Cash App will issue a full refund to the user’s account by itself.

How can one Report a Cash App Scam to the Government?

There are two similar ways to report fraud to the government about fraud scams. These are the Federal Trade Commission or the IC3. Both the agencies will require information to identify the victims and the recipient as well as details of the fraudulent transaction.

There are two critical benefits to reporting scams to the government; these are,

Receive help in getting the money back. Fraud victims may take help so that their money is returned through the government.

It helps to protect others. As reporting fraudsters to the government could lead the government to scammers and arrest them so they don’t prey and fraud on others.

What can be done to avoid cash app scams?

There are a lot of things users can do to avoid Cash App scams through the app. To stay safe from scammers, you should:

• Don’t send money to someone you don’t know.
• Double-check all info before any deal.
• Avoid sending money for future products or services.
• Double-check the other person’s profile data before and after sending money.
• Cash App also includes security features like fingerprint scans, face identification, and notifications; that one should take into use.